Customer Committment

We are committed to offering our customers the highest possible standards of service and this is illustrated by the number of loyal long-standing, happy, customers that we retain and our consistant 5 star reviews. ​

Our commitment to you ​

We will: ​

Provide you with clear information about the products and service we offer, including fees and charges

Listen to you and ascertain your individual requirements before providing a quote and working on your project

Not recommend our services or the software platforms that we use if they are not right for your needs

Encourage you to ask if there’s something you don’t understand about the services we provide

Ensure that we communicate clearly with you so that you know and understand what is happening

Give you access to a formal complaints procedure should you become unhappy with our service ​

We recognise that the success of our business depends on looking after the best interests of our customers and treating them fairly at all times.  

It's really important to us that you are happy with the service we provide and that you feel you can get in touch with us to discuss your project and maximise the success of your website following its launch. We want you to feel like you have a friendly and approachable "partner", on your side, supporting your business website related needs.  

Your success is our success too! ​